At Skillmemory.com, we are committed to delivering your products efficiently and safely. Please read our shipping policy to understand our procedures and terms for all shipping-related concerns.
1. Shipping Methods and Delivery Time
We partner with reliable shipping providers to ensure timely and secure delivery of your orders.
Domestic Shipping: Orders within [Your Country] typically take [X-Y business days] to arrive.
International Shipping: Orders outside [Your Country] may take [A-B business days] depending on the destination and customs processes.
Delivery timelines may vary based on factors such as holidays, weather conditions, and unforeseen delays.
2. Shipping Charges
Domestic Orders: [Flat rate or free shipping above $X (if applicable)].
International Orders: Shipping charges are calculated at checkout based on destination and package weight.
Additional taxes, customs duties, or import fees (if applicable) will be the customer’s responsibility.
3. Order Processing Time
All orders are processed within [X business days] after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
4. Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment. You can also track your order directly on our website through the Order Tracking section.
5. Undeliverable or Returned Packages
If an order is returned to us due to an incorrect address, failure to collect, or any other reason:
We will notify you immediately and provide options for reshipping.
Additional shipping charges may apply for re-dispatching the order.
6. Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe:
Please contact us at [support@skillmemory.com] or call us at [Your Phone Number].
We will investigate and resolve the issue promptly.
7. Damaged or Defective Items
We ensure that all products are carefully packaged. However, if your order arrives damaged:
Notify us within [X days] of receiving the package.
Provide photographs of the damaged item and packaging.
We will arrange a replacement or issue a refund as per our refund policy.
8. Cancellation and Address Changes
Orders can be canceled or modified within [X hours] of placing them.
Address changes are possible only before the order is shipped.
9. Contact Us
If you have questions about our shipping policy, please reach out to us at:
Email: [support@skillmemory.com]
Phone: [+911169268555]
We strive to provide a seamless and reliable shopping experience at Skillmemory.com. Thank you for choosing us!